How do I get more time / memory on my server?

You have to rent a premium server. For this you need credits. You can get credits here.

Is my minecraft world saved after the server time expires?

Yes! To continue playing click on your server in the "My servers" list in the menu and select your server type.

I get "Bad login" error when I try to connect to my server. How to fix this?

Go to your control panel - > Configuration. Uncheck the "online-mode" checkbox and restart your server.
Important: This can make your server insecure as hackers can join with any nickname.

My server lags. Can I resolve this?

If your server lags, it is because you have too many plugins or you have too large maps, and the memory is not enough.
Option 1: Get a premium server with more RAM (Memory) if you want to keep all your plugins or maps. This will also let you have more players.
Option 2: Remove some plugins or maps and then restart your server.
Your memory and CPU bars should never be in red color.

My server crashes when I'm playing. What is wrong?

This is almost always due to some plugin that is not working correctly, OR, you just have too many plugins. Remove some plugins and then restart your server. Repeat this process until your server works.

I have a cracked (pirated) minecraft, can I play on your servers?

Yes. Go to your control panel - > Configuration. Uncheck the "online-mode" checkbox and restart your server.
Important: This can make your server insecure as hackers can join with any nickname. We always recommend buying the game to support the developers.

Someone is hacking / griefing my minecraft server. What do I do?

If you have a bukkit server; install a permissions plugin.
If you have a vanilla server (no mod) then just enable your whitelist in the control panel.

How do I play an older/newer version of Minecraft?

In your control panel, click on "Configuration" -> "Type". Here you can choose if you want a vanilla or Bukkit server and also which version you want to play.

Will I keep the server IP (and port) after the server expires?

No. When your server expires that IP is freed up and can be used by other people. The next time you start the server it will be given a new IP.
If you want to keep your IP you will need to extend the time before it runs out.

Random people are joining my server even if I have it on "hidden" in the control panel

If you have your server on "Hidden" it only means we will not list it in our server list. It does not mean that people can not join your server. You need to enable whitelist to block people from joining. If you have bukkit installed, you need a plugin for this.

Someone said they will hack my server and they are staff/admins on GratisServer.nu. Is it true?

No. There is only 1 account that sometimes checks the game servers for any errors or help players with their configuration. That minecraft user is called "gratisserver", which is controlled by Staff here on GratisServer.nu. No one else has any access to your game server.

Note: In offline mode a player can call themselves anything.

How do I connect with FTP to my game server?

How do I install plugins on my minecraft server?

How do I install a world on my minecraft server?

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